Spalding County Water Authority works in conjunction with the City of Griffin Water Authority to provide services to the citizens of unincorporated Spalding County.
Getting this from Parker
Getting this from Parker
The City of Griffin is contracted to conduct maintenance and billing on the behalf of Spalding County Water Authority (SCWA). Therefore, you may be a SCWA customer, but you may receive correspondence from the City of Griffin.
Pay my bill online (City of Griffin handles SCWA Billing)
Cityofgriffin.com
Billing Question
Cityofgriffin.com/billing
Phone: 770-229-6403
Transfer Service to New Residence or Close My Account
Cityofgriffin.com/customerservice
Phone: 770-229-6403
The City of Griffin is contracted to conduct maintenance and billing on the behalf of Spalding County Water Authority (SCWA). Therefore, you may be a SCWA customer, but you may received correspondence from the City of Griffin. To determine your water provider, you need to check your address against our service area map or contact SCWA office. Spalding County Water Authority and the City of Griffin have distinct service areas, and we can assist you in identifying which entity provides your water service.
Recently purchased new home and need to establish water service in my name
Click here for more Information on this process
Phone: 770-229-6403
My home is on well, and I want to connect to public water
Click here for more Information on this process
Phone: 770-467-4777
I am building a new home, and need to purchase a water meter.
Click here for more information on this process
Phone: 770-467-4777
Normal Business Hours (8am-5pm)
Phone: 770-467-4777
After Hours(After 5pm)
Phone: 770-229-6406
If your property has never been serviced by public water and you need to purchase a meter, click the button below and fill out a new service contract online.
Stay informed with water outages, board meetings and more from Spalding County Water Authority.
*HMC to hide this section until SCWA is ready to use*
Certificate of Achievement for Excellence
Certificate of Achievement for Excellence
Certificate of Achievement for Excellence
Whether you're curious about your water bill, concerned about water quality, or need information on service interruptions, we've compiled answers to help you find the information you need quickly and easily.
Our goal is to ensure that you have a clear understanding of how we work to provide safe, reliable water to your home. If you don't find the answer you're looking for here, please feel free to reach out to us directly—we're here to help!
To report a water leak or outage, contact the City of Griffin Water Department at 770-229-6406. You can also reach the SCWA during normal business hours by dialing (770) 467-4777.
The City of Griffin is contracted to conduct maintenance and billing on the behalf of Spalding County Water Authority (SCWA). Therefore, you may be a SCWA customer, but you may received correspondence from the City of Griffin. To determine your water provider, you need to check your address against our service area map or contact SCWA office. Spalding County Water Authority and the City of Griffin have distinct service areas, and we can assist you in identifying which entity provides your water service.
You will receive a water bill on a monthly basis. Each bill covers the water usage for the previous month.
In some cases, The City of Griffin may estimate water usage if they are unable to read your meter due to accessibility issues or technical problems. However, our goal is to obtain accurate readings each month.
If your bill seems unusually high, we recommend checking for any leaks on your property, which could cause increased usage. You can also contact the City of Griffin Customer Service Department at (770) 229-6403 for a detailed review of your bill and an inspection of your meter.
Unfortunately, customers are responsible for all water that passes through the meter, including water lost due to leaks. We recommend regular maintenance checks to prevent leaks and potentially high bills.
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