Whether you're curious about your water bill, concerned about water quality, or need information on service interruptions, we've compiled answers to help you find the information you need quickly and easily.
Our goal is to ensure that you have a clear understanding of how we work to provide safe, reliable water to your home. If you don't find the answer you're looking for here, please feel free to reach out to us directly—we're here to help!
The City of Griffin is contracted to conduct maintenance and billing on the behalf of Spalding County Water Authority (SCWA). Therefore, you may be a SCWA customer, but you may receive correspondence from the City of Griffin.
Pay my bill online (City of Griffin handles SCWA Billing)
Cityofgriffin.com
Billing Question
Cityofgriffin.com/billing
Phone: 770-229-6403
Transfer Service to New Residence or Close My Account
Cityofgriffin.com/customerservice
Phone: 770-229-6403
The City of Griffin is contracted to conduct maintenance and billing on the behalf of Spalding County Water Authority (SCWA). Therefore, you may be a SCWA customer, but you may received correspondence from the City of Griffin. To determine your water provider, you need to check your address against our service area map or contact SCWA office. Spalding County Water Authority and the City of Griffin have distinct service areas, and we can assist you in identifying which entity provides your water service.
Recently purchased new home and need to establish water service in my name
Click here for more Information on this process
Phone: 770-229-6403
My home is on well, and I want to connect to public water
Click here for more Information on this process
Phone: 770-467-4777
I am building a new home, and need to purchase a water meter.
Click here for more information on this process
Phone: 770-467-4777
Normal Business Hours (8am-5pm)
Phone: 770-467-4777
After Hours(After 5pm)
Phone: 770-229-6406
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