Whether you're curious about your water bill, concerned about water quality, or need information on service interruptions, we've compiled answers to help you find the information you need quickly and easily.
Our goal is to ensure that you have a clear understanding of how we work to provide safe, reliable water to your home. If you don't find the answer you're looking for here, please feel free to reach out to us directly—we're here to help!
The Engineering staff issues water/sewer availability letters for developers seeking information on capacity for water and/or sewer services. To obtain written confirmation of availability, developers must complete an application that includes fire flow information.
Fill out the form below for a fire flow test. If you have any questions regarding this, please contact us at 770-467-4777 between the hours of 8:00AM and 5:00PM.
FIRE FLOW TEST REQUEST FORM
The Engineering staff issues water/sewer availability letters for developers seeking information on capacity for water and/or sewer services.
Fill out the form below for a water/sewer availability letter request. If you have any questions regarding this, please contact us at 770-467-4777 between the hours of 8:00AM and 5:00PM.
WATER-SEWER AVAILABILITY REQUEST FORM
The SCWA Engineering staff charges a fee for plan review and site inspection services related to water distribution and sanitary sewer systems. These services apply to newly installed water lines, sanitary sewer lines, force mains, lift stations, and related infrastructure in new developments.
To receive plan review, inspection of proposed infrastructure, or other Engineering services from SCWA, local developers must pay the appropriate permit fees, which vary based on the size and scope of the development.
Before installing any lines that will be dedicated to the SCWA system, developers must have approved plans and attend a pre-construction conference with SCWA's Engineering staff. To view our fee schedules click on the link below.
SCWA Water Tap Fee and Approved SCWA Fee Schedule